Learn how to maintain the functionality of your Nescafé Soluble Coffee Machines, including the Nescafé Fusion Mini models, with our simple-to-follow video guides. Learn the best cleaning techniques for outstanding performance as well as how to swiftly fix frequent problems.
Please get in touch with Coffee Time Scotland if the technical issue still exists after you’ve used the videos below to troubleshoot it.
How to Use Nescafé Soluble Coffee Machines (FTS120 & FTS30)
How to Use Nescafé Soluble Coffee Machine (FTS120, FTS30) with Door Open & Machine On
How to Take Drinks Readings from Nescafé Soluble Coffee Machines (FTS120, FTS30)
Understanding how to operate the device with the door open is helpful. This will enable you to “rinse” the machine after changing internal components to make sure they were installed properly. Look at the simple steps above.
How to Take Drinks Readings from Nescafé Soluble Coffee Machines (FTS120, FTS30)
How to Take Drinks Readings from Nescafé Soluble Coffee Machines (FTS120, FTS30)
This feature lets you take manual machine readings. Discover how to do it yourself.
How to Fill the Canisters for Nescafé Soluble Coffee Machines (FTS120, FTS30)
How to Fill the Canisters for Nescafé Soluble Coffee Machines (FTS120, FTS30)
Cannisters can be filled without being removed, however it is advised to remove them first to prevent product contamination. Make sure to open the cannister chutes after filling. Here is a brief explanation of the full procedure.
How to Switch on Nescafé Soluble Coffee Machine (FTS120, FTS30) Behind Machine/Mains
How to Switch on Nescafé Soluble Coffee Machine (FTS120, FTS30) Behind Machine/Mains
If there is no power to the machine and the lights are off, please use this video to do initial checks before requesting an engineer.
How to Look After Nescafé Soluble Coffee Machines (FTS120 & FTS30)
How to Rinse (Machine Door Closed) on Nescafé Soluble Coffee Machines (FTS120, FTS30)
How to Rinse (Machine Door Closed) on Nescafé Soluble Coffee Machines (FTS120, FTS30)
Mixing bowls can be quickly kept clean of product buildup by rinsing. If at all possible, perform this three times each day, but particularly after filling the product canisters or cleaning/replacing the machine’s internal components. Discover the procedure’s workings.
How to Rinse (Machine Door Open) on Nescafé Soluble Coffee Machines (FTS120, FTS30)
How to Rinse (Machine Door Open) on Nescafé Soluble Coffee Machines (FTS120, FTS30)
Mixing bowls can be quickly kept clean of product buildup by rinsing. As the water will be clear and not dispense any substance, it helps determine whether the internal parts have been changed appropriately. This is a step-by-step explanation on how to rinse.
How to Remove Bowls & Steam Traps in Nescafé Soluble Coffee Machines (FTS120, FTS30)
How to Remove Bowls & Steam Traps in Nescafé Soluble Coffee Machines (FTS120, FTS30)
Cleaning is also necessary for mixing bowls and steam traps. The steam traps are made to clear the machine of product particles. The internal fan’s purpose is to remove them and prevent clogs. Here’s how to get rid of them.
Common Faults with Nescafé Soluble Coffee Machines (FTS120 & FTS30)
Common Fault with Mixing Bowls in Nescafé Soluble Coffee Machines (FTS120, FTS30)
Common Fault with Mixing Bowls in Nescafé Soluble Coffee Machines (FTS120, FTS30)
The mixing bowls can easily be changed. We advise giving them a rinse with the machine door open after replacement to make sure they have been reinstalled correctly. This is the procedure.
Common Fault Drip Tray Full in Nescafé Soluble Coffee Machines (FTS120, FTS30)
Common Fault Drip Tray Full in Nescafé Soluble Coffee Machines (FTS120, FTS30)
The drip tray features a sensor and will display the phrase “Empty Drip Tray” if it is full. If an error message appears while the container is empty, clean the sensor. It’s that easy!
Common Fault Chocolate Products in Nescafé Soluble Coffee Machines (FTS120, FTS30)
Common Fault Chocolate Products in Nescafé Soluble Coffee Machines (FTS120, FTS30)
This video should assist you in fixing the problem if your chocolate is not dispensing properly or is dispensing too little. Due to its fineness and density, our cocoa powder may compact in your canister and cause operational problems. Find out here how to solve it.
Common Fault Canisters in Nescafé Soluble Coffee Machines (FTS120, FTS30)
Common Fault Canisters in Nescafé Soluble Coffee Machines (FTS120, FTS30)
No coffee, whitener, or chocolate is dispensed, which is a frequent problem. The need to open the orange or burgundy canister chutes is frequently the cause of this. Read more about this quick remedy here.
Common Fault No water to Nescafé Soluble Coffee Machines (FTS120, FTS30)
Common Fault No water to Nescafé Soluble Coffee Machines (FTS120, FTS30)
If the “No water” error message is showing, please use this video to do initial checks before requesting an engineer.
How to Clean Nescafé Soluble Coffee Machines (FTS120 & FTS30)
How to Clean Nescafé Soluble Coffee Machines (FTS120, FTS30)
How to Clean Nescafé Soluble Coffee Machines (FTS120, FTS30)
This video will show you how to do the daily clean of your machine. This is a good reference video for new starters.